Understading online reviews Every time I think I've gotten a grip on online reputation, the wonderful world reminds me there is so much more to learn about Online Reputation Management. I will be covering 10 amazing statistics that will blow your mind about how consumers are using reviews to make…

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Can negative reviews hurt your business Seeing a negative review on your business that you have put your hard work and money into can cause a lot of stress, especially if the review has no base of truth. Negative reviews hurt your online presence since 93% of people say online…

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The power of reviews In a perfect world, every happy customer would share their experience with a family or friend and your business would grow by word-of-mouth without spending any money on advertising. Customers are your best advertisers and have the most power to influence a potential buyer. It’s…

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Knowing how to Respond to Negative Business Reviews is important Every business will receive a negative review in their lifetime. It is important to understand how to respond to them because future customers will be able to see how the business cares about its customers. Using the tips provided you…

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Understanding Google my business Have you ever searched for a restaurant or dry cleaners near you on google maps and there are tons within a walking distance? How do customers make a choice when they have so many options for local businesses? These 5 reasons will help you understand the…

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